When you can get your money back.

Pro is billed monthly in advance through Stripe. It automatically renews each billing cycle until you cancel.

You can cancel at any time from Settings → Subscription. Cancellation takes effect at the end of the then-current paid month, and you keep Pro features through that date. You will not be billed again after cancellation.

We do not refund partial or unused portions of a paid month. If you cancel mid-month, you keep Pro until the month ends — but no pro-rated refund is issued for days unused.

Unlimited is a one-time payment that grants permanent access to BYOK (Bring Your Own Key) and removes Offer Max's usage caps. It does not auto-renew.

You can request a full refund within seven (7) calendar days of purchase, no questions asked. After day 7, all sales are final and refunds are not provided.

The 7-day window starts the moment Stripe confirms your payment (the timestamp shown on your Stripe receipt). Refund requests submitted on day 8 or later, regardless of reason, will not be processed.

Email help@offermax.me from the email address on your Offer Max account, with:

• The product (Pro or Unlimited);
• The date of the purchase you'd like refunded;
• The reason (optional for Unlimited within 7 days; informative only).

We aim to process eligible refunds within 10 business days, though we make no commitment as to specific processing time. Refunds are credited back to the original payment method via Stripe and typically appear on your statement within 5–10 business days after we process them — actual timing depends on your bank or card network.

If you don't see the refund within 14 calendar days of our confirmation email, reach back out with your Stripe receipt and we'll trace it.

If a transaction qualifies for a refund under this policy, please email us first — we're responsive and can usually resolve it in a few business days. Filing a payment-card chargeback is only meant for unauthorized or fraudulent transactions.

If you file a chargeback for a transaction that is not refundable under this policy (for example, a Pro charge for a month you fully used, or an Unlimited purchase past the 7-day window), we may suspend or terminate your account and dispute the chargeback with your card issuer, providing documentation of these terms and your account activity.

Refunds cover the amount you paid Offer Max. Taxes collected at checkout by Stripe (where applicable) are refunded alongside the principal. Currency conversion losses, foreign-transaction fees, or other charges levied by your card issuer or bank are outside our control and are not refundable.

We may update this Refund Policy from time to time. If we materially change the refund mechanics in a way that affects existing purchases, we will email active customers at least 14 days before the change takes effect. Minor edits (typos, clarifying wording) will be reflected here without notice.

Refund requests or questions: