The deal between us.

By creating an account, installing the Offer Max browser extension, or using any part of the Service (defined below), you agree to these Terms of Service (these "Terms"). If you do not agree, you must not use the Service.

You must be at least 18 years old and able to form a binding contract under the laws of your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet these requirements.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" in these Terms refers to both you personally and that organization.

"Offer Max" or the "Service" refers to the web application at offermax.me, the companion Chrome browser extension, and all related features, content, and services we provide. The Service helps you build a profile, generate tailored résumés and cover letters, score how well your profile matches a given job description, prepare for interviews, and import information from public job postings and your own profiles on third-party sites.

We may add, modify, or remove features of the Service at any time. We are not obligated to maintain any specific feature, content, or behavior of the Service.

You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when creating your account and to update it as needed.

You may not create more than one account, share your account with others, or create an account using a false identity or another person's information. You must notify us promptly at help@offermax.me if you suspect unauthorized access to your account.

You may delete your account at any time. Upon deletion, we remove your data as described in our Privacy Policy.

The Service is offered in a free tier and two paid tiers ("Pro" on a monthly subscription, and "Unlimited" as a one-time purchase). Current pricing is shown on the pricing page; we may change pricing prospectively, and any change will only apply to new purchases or renewals occurring after the change.

Payments are processed by Stripe, Inc.By making a purchase, you also agree to Stripe's terms. We do not see or store your full payment card number — Stripe handles all card data.

Pro is billed monthly in advance. The subscription automatically renews each billing cycle until you cancel. You may cancel at any time, in which case the cancellation takes effect at the end of the then-current paid month. We do not provide partial refunds for the unused portion of a paid month.

Unlimited is a one-time purchase that does not auto-renew. You may request a refund within seven (7) days of purchase by emailing help@offermax.me; refunds after this window are not provided and all sales are final.

You are responsible for any taxes applicable to your purchase that are not collected by Stripe at checkout.

See Section 4 above for the refund mechanics. To request a refund within the eligible window, email help@offermax.me with your account email and the date of purchase. We aim to process eligible refunds within 10 business days, though we make no commitment as to specific processing time. Refunds are credited back to the original payment method via Stripe.

If you file a payment-card chargeback for a transaction that is not refundable under these Terms, we may suspend or terminate your account and dispute the chargeback with documentation of these Terms and your account activity.

The core of the Service is the generation of text using third-party large language models (currently Google Gemini for our paid tier, and any model you configure via Bring Your Own Key — see Section 7). AI-generated outputs include résumés, cover letters, recruiter messages, referral question-and-answer drafts, interview preparation content, and structured data extracted from documents and profiles you provide.

AI-generated content may contain errors, omissions, fabrications (so-called "hallucinations"), outdated information, or content that misrepresents facts. The Service does not guarantee the accuracy, completeness, truthfulness, or fitness for any purpose of any AI-generated output.

You are solely responsible for:

• Reviewing every piece of AI-generated content before submitting it to any third party (employer, recruiter, immigration authority, professional licensing body, or otherwise);
• Verifying that all facts asserted in the content (employer names, job titles, dates of employment, skills, accomplishments, degrees, certifications, publications, patents, references, awards, and any other factual statements) are accurate and truthful;
• Correcting any fabricated, inaccurate, or misleading statements before use;
• Ensuring the content complies with all laws applicable to you, including but not limited to laws against fraud, false statements on government applications, immigration misrepresentation, and securities filings.

Offer Max disclaims all liability for any consequence arising from your submission of AI-generated content to any third party, including but not limited to job offers being rescinded, employment being terminated, applications being denied, professional sanctions, or legal consequences. Use of the Service is not legal, career, immigration, financial, tax, or professional advice.

The Service permits you to configure your own API key for one or more third-party AI providers (currently Anthropic, OpenAI, Google, DeepSeek, Minimax, and any OpenAI-compatible endpoint) under the "Unlimited" tier. When you do so, your API requests are sent to that provider using your key, and you are billed by that provider directly.

User-supplied API keys are encrypted at rest using AES-256-GCM with a key held server-side and not stored in source control. We use the keys only to make AI calls on your behalf in response to your actions within the Service.

You are solely responsible for any and all charges, fees, or other consequences incurred against your API keys, whether such use is authorized, unauthorized, or arises from any security incident affecting the Service or our third-party processors.

You agree to:

• Monitor usage of your API keys with the provider that issued them;
• Configure provider-side spending caps and rate limits where available;
• Promptly rotate any key you suspect has been exposed or misused, and remove it from the Service;
• Not configure a key that belongs to anyone other than you (or your organization, if you have authority to do so).

Our aggregate liability for any claim relating to the use, misuse, or exposure of a User-supplied API key is subject to the limitation in Section 14.

The Offer Max browser extension reads content from pages you visit on third-party sites, including but not limited to LinkedIn, Indeed, Greenhouse, Lever, Workday, Handshake, SEEK, and other job-listing and applicant-tracking sites. The extension acts only on pages where you initiate an action (for example, clicking the extension icon or activating its side panel).

Each third-party site has its own terms of service. You are solely responsible for ensuring that your use of any third-party site — including through the Offer Max extension — complies with that site's terms.

Without limiting the foregoing, you acknowledge and agree that:

• Third-party sites may prohibit or restrict the use of browser automation, scraping, or third-party tools. Offer Max makes no representation that the extension's interaction with any particular site is permitted by that site's terms.
• Third-party sites may suspend, ban, or limit your account at their sole discretion. Offer Max is not liable for any consequence to your account on any third-party site arising from your use of the Service.
• Third-party sites may change their content, structure, or technical implementation at any time, which may cause the extension's features to stop working temporarily or permanently. Offer Max makes no commitment to maintain compatibility with any specific third-party site.
• You may need to comply with applicable laws governing your access to and use of third-party sites (including, in some jurisdictions, computer-misuse statutes). Compliance with such laws is your sole responsibility.

We do not endorse, control, or take responsibility for any third-party site. Links or references to third-party sites do not constitute endorsement.

When using the Service, you agree that you will not:

• Submit false, misleading, or fabricated information about your employment history, education, credentials, or identity to any third party, including in any AI-generated content;
• Use the Service to commit fraud, identity theft, or any other unlawful act;
• Use the Service to harass, threaten, defame, or impersonate any other person;
• Probe, scan, scrape, reverse-engineer, decompile, or otherwise attempt to discover the source code or non-public structure of the Service, except to the extent permitted by applicable law and not waivable by contract;
• Circumvent, disable, or otherwise interfere with the security, rate-limit, or quota mechanisms of the Service;
• Attempt to access another user's account, profile, or data;
• Upload or transmit any content that you do not have the legal right to upload (including, without limitation, copyrighted material, confidential employer information, or personal data of third parties without their consent);
• Use the Service to train, evaluate, or improve any AI model, except for the AI models we use to deliver the Service to you;
• Resell, sublicense, or commercially redistribute the Service or AI-generated outputs to third parties as a standalone product;
• Use any robot, spider, or other automated means to access the Service except as expressly permitted by the documented Offer Max API or extension features.

Violation of this Acceptable Use section is a material breach of these Terms and may result in immediate suspension or termination of your account, without refund.

The Service is provided on an "as-is" and "as-available" basis. We do not warrant or commit to:

• Any specific level of uptime, performance, or availability;
• Uninterrupted, error-free, or virus-free operation;
• Compatibility with any particular device, operating system, browser version, or third-party site;
• Any specific timeline for releasing bug fixes, security patches, or new features;
• Backwards compatibility of features, data formats, or APIs across releases.

We may suspend, modify, or discontinue all or any part of the Service at any time, with or without notice, for any reason. We are not liable for any interruption, downtime, data loss, or inconvenience resulting from such suspension, modification, or discontinuance.

Support is provided on a best-efforts basis via email at help@offermax.me. We do not commit to any specific response time, resolution time, support hours, or support channel. We do not offer telephone, live-chat, in-person, or 24/7 support. We may decline to respond to any individual support request at our sole discretion.

We strongly recommend that you maintain your own backups of any important data (you can export your profile using the "Back up to file" button in your profile page) and that you do not rely on the Service as the sole storage location for content that is important to you.

Your content.You retain ownership of the information, files, and content you submit to the Service ("User Content"), including your profile data and any documents you upload. You grant Offer Max a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display your User Content solely for the purpose of providing the Service to you. We do not use User Content to train AI models or for any purpose unrelated to delivering the Service.

AI-generated output. Subject to your compliance with these Terms, you own the AI-generated outputs that the Service produces for you (such as your tailored résumés and cover letters). You acknowledge that other users may receive similar or identical outputs from the underlying AI models, and that Offer Max makes no claim of exclusivity in any particular output.

Our property.The Service itself — including the software, design, branding, "Offer Max" name, logos, and all related intellectual property — is and remains the property of Offer Max and its licensors. Nothing in these Terms grants you any right to use our trademarks or other intellectual property except as expressly permitted.

Our handling of your personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service you acknowledge that you have read and understood the Privacy Policy.

Offer Max makes no representation, warranty, or guarantee regarding any specific outcome from your use of the Service.

Without limiting the foregoing, we make no promise that using the Service will result in, increase the likelihood of, or contribute to:

• Job offers, interview invitations, recruiter callbacks, or application responses;
• Any particular response rate, callback rate, interview-conversion rate, or offer-conversion rate;
• Salary or compensation outcomes of any kind;
• Approval of any visa, work permit, residency, or immigration application;
• Admission to any educational program;
• Receipt of any award, grant, scholarship, or recognition;
• Any specific résumé Applicant Tracking System (ATS) score, pass rate, or keyword-match rate;
• Any other employment-, career-, or professional-development-related outcome.

Marketing and promotional content on the Service (including the homepage, pricing page, feature pages, blog, social-media accounts, and email) may describe potential benefits, scenarios, or user experiences. No such content should be interpreted as a guarantee, promise, or contractual commitment of any specific result.Individual outcomes vary based on many factors outside the Service's control, including your underlying qualifications, the job market, employer hiring criteria, and chance.

Please read this section carefully — it limits our liability to you.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR OPERATE WITHOUT INTERRUPTION OR ERROR.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OFFER MAX, ITS AFFILIATES, OR ITS PERSONNEL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST BUSINESS OPPORTUNITIES, LOST OR RESCINDED JOB OFFERS, LOST WAGES, REPUTATIONAL HARM, OR LOSS OF DATA — ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID OFFER MAX IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so portions of this section may not apply to you. In such cases, our liability is limited to the maximum extent permitted by applicable law.

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Offer Max, its affiliates, and their respective officers, directors, employees, and agents, from and against any third-party claim, demand, loss, damage, liability, cost, or expense (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Service;
• Your User Content or your submission of any AI-generated content to a third party;
• Your interaction with any third-party site through the Offer Max extension or otherwise, including any claim by such third-party site relating to your alleged breach of its terms;
• Your violation of these Terms, including the Acceptable Use section;
• Your violation of any law, regulation, or right of any third party (including intellectual property and privacy rights).

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

By you: You may stop using the Service and delete your account at any time, through the Settings page or by emailing us.

By us: We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including if we believe you have violated these Terms. We may also discontinue the Service entirely. Upon termination, your right to use the Service ceases immediately.

Sections that by their nature should survive termination — including Sections 6 (AI-generated content), 7 (BYOK), 11 (Intellectual property), 13 (No outcome guarantee), 14 (Disclaimers and limitation of liability), 15 (Indemnification), 18 (Disputes), and 19 (General) — will survive any termination of these Terms or your account.

We may update these Terms from time to time. If we make material changes, we will update the "Effective" date at the top of this page and notify active users by email or via an in-app notice at least 14 days before the change takes effect. Minor edits (typos, clarifying wording) will be reflected here without notice.

Your continued use of the Service after the new Terms take effect constitutes your acceptance of those Terms. If you do not agree with the new Terms, you must stop using the Service before the effective date.

Please read this section carefully — it affects your legal rights.

Informal resolution first. Before filing any formal claim, you agree to first attempt to resolve the dispute informally by emailing us at help@offermax.me with a written description of your claim and the relief sought. We will attempt in good faith to resolve the dispute within 60 days of receipt. If we cannot, either party may proceed under the arbitration provisions below.

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, then in effect. The arbitration will be conducted in Wilmington, Delaware, or by video conference at the arbitrator's discretion. The arbitrator's decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and Offer Max each agree that any dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative or class proceeding.

Exceptions. Either party may bring an individual claim in small-claims court, if the claim qualifies. Either party may also seek injunctive or equitable relief in a court of competent jurisdiction in connection with intellectual property rights or to enforce the arbitration provisions of these Terms.

Opt-out. You may opt out of the arbitration and class-action-waiver provisions by sending written notice to help@offermax.mewithin 30 days of first accepting these Terms. Your opt-out notice must include your account email and the statement "I opt out of arbitration."

Governing law. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. For any matter not subject to arbitration, you and Offer Max submit to the exclusive jurisdiction of the state and federal courts located in Wilmington, Delaware.

Entire agreement. These Terms (together with the Privacy Policy and any other policies expressly incorporated) constitute the entire agreement between you and Offer Max regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.

No waiver. Our failure to enforce any provision is not a waiver of that provision or any other provision.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms (for example, in connection with a merger, acquisition, or sale of assets) without restriction.

No agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Offer Max.

Notices. We may send notices to the email address associated with your account. You may send notices to us at help@offermax.me.

Questions about these Terms, refund requests, or any other matter: